Trems & Conditions

Before make any booking please read all the terms and conditions in advance dealing with the service that we offer
How to Book
• Before booking please make reservation to check the availability
• Reservation can be via e-mail floresawesometrip@gmail.com, whatsapp in +6282147589168 or by phone call
• Reservation is still accepted 24 hours before tour departure depends on the avilability
• In your reservation please apply with full name, number of people who would like to do the trip and date of tour departure and include with package tour that you would like to do.
• Your booking is accepted depends on our availability, to ensure get the space either mainland tour or oversea tour you are suggested to book a few months before particularly when you are going to do the trip in June, July August and till mid of September since 3, 5 months belong to high season in Indonesia regards with summer and school holiday.
• To confirm your booking we require some down payment or deposit it is about 30% of total payment dealing with tour preparation that you would like to do, while the balance you can pay a week before departure date
• If you book without down payment in advance we could not confirm your booking, and then your booking is confirmed automatically once we receive deposit.

Payment method
• The payment you can do via transfer directly to our Bank account BRI (PEOPLE’S BANK OF INDONESIA) on behalf of Ofandrianus Jemaur
• The most secure payment we suggest pay via paypal.com with account ofandrianusjemaur86@gmail.com
• In the payment you can do in any currencies such as IDR, USD, AUD, SGD, and EURO OR GBP.
• Note for the payment at the moment we do not accept pay by credit card for at the moment we do not have machine.

Tour cancelation
• If you would like to cancel the trip for any reasons please inform us as soon as possible at least a week before departure date
• When you cancel the trip your deposit or full payment is not refundable again

Tour departure
• Most of our tour package is depart from Labuan Bajo while there are some tour package that depart from Maumere or Ende
• For full day trip to Komodo by slow boat is depart early morning at 05.00
• If you would like to do day trip by speed/fast boat you can be depart any time before 09.00am so it will be possible to pick you up from the airport of Labuan Bajo if you arrive on the day of departure date especially for tour to padar and Komodo island
• For full day tour to Rinca or other full day snorkeling trip depart about 08.00am and the latest is 09.30am if you just arrive in Labuan Bajo on the day of departure date so we can pick you up from the airport and straight to do tour then check in to the hotel right after the tour is finish.
• For multi days tour it could be departs from your hotel in Labuan Bajo or from the airport if you arrive on departure date and at least you arrive about 09.30am.

Type of boat Tour and tour condition
• For one day tours to Komodo island>Padar>Rinca island we provide slow wooden boat and speed boat
• For overnight tours to Komodo Island we provide three kinds of boats such as Open Deck boat, standard cabin with Fan and Cabin with air conditioner or even provide luxury phinisi boat charter.
• All of our tour is provide for private tour only.
• For overland tour we provide standard hotel and when the tour include Wae Rebo you will sleep at the traditional house in the hall where every tourist is sleeping

What to bring during tour
• Camera with more battery also power bank
• Bring more memory cards
• Sunglasses, hat sun screen and anti mosquitoes cream

Liability
• Flores Awesome Trip acts only in capacity of an agent for accommodations, carriers and transportation, therefore we will not responsible for any loss, damage, and injury, accident and including death.
• So we strongly advise you to have your own travel insurance to be fully insured.